Welcome to my website!
I’m Zaky, a passionate front-end developer specializing in HTML,
CSS, JavaScript, Typescript, and React. With a keen eye for design,
I create responsive interfaces using Tailwind CSS and seamlessly
integrate APIs.
My passion for building projects from scratch matches my dedication
to maintaining and improving existing code bases and keeping them in
good shape.
My proficiency extends to version control with Git, where I
implement efficient CI/CD pipelines for seamless deployment.
I thrive on solving complex problems and pay meticulous attention to
detail.
My commitment to continuous learning drives me to deliver
high-quality, user-friendly web applications.
Feel free to explore my work and connect with me!
Explore My
Browse My Recent
Advanced application gives you all the details about the car model and rental prices, using Typescript and Tailwind CSS.
Bitcoin Tracker, gives you the latest numbers with the performance history in different currencies.
May 2024 - Present
62-hours web development bootcamp that covered the most up-to-date and in- demand tech skills, such as HTML5, CSS3 Flexbox, Javascript, ES6, DOM Manipulation, React.js, React Hooks, APIs and Databases.
May 2024 - Present
- Hands-on training with highly experienced frontend developer.
The training enhanced my technical skills and enabled me to:
- Translate ideas into functional pages and software systems.
- Use HTML, CSS, Javascript, Typescript, and React to build real
projects.
- Apply best practices of clean code in my own projects.
May 2024 - Present
37-hours web development bootcamp that covered the most up-to-date and in- demand tech skills, such as: HTML5, CSS3, Javascript, React.js, Restful APIs, NPM, Node.js, Git and Github , Production and Deployment
May 2024 - Present
- Working on different projects, implementing web applications
and landing pages from concept through deployment. Check out My
Projects Section.
- Developing front-end applications utilizing cutting-edge
technologies like ES6, React, React Hooks, and more.
- Developing completely isolated and reusable components.
Feb 2021 - May 2021
A journey of three month fueled by code and curiosity. I honed my skills in implementing UI designs using React, React Hooks, and Redux.
Mar 2020 - Feb 2021
I intentionally took time off to relocate to Berlin, where I could wholeheartedly pursue my passion as a frontend developer. Simultaneously, I embraced the deep joy and responsibility of being a new dad to my little son.
Dec 2019 - Feb 2020
- Oversaw a large-scale project involving 90 customer support
agents, led by 6 group leaders.
- Collaborated with the Customer Support Manager to develop
strategic action plans for the Flight Customer Support team.
- Coordinated cross-departmentally to achieve team targets and
enhance overall performance.
- Monitored and validated account loss sheets to ensure accuracy
and financial integrity.
May 2018 - Dec 2019
- Achievements: 4-Times Winner of the Top Achiever Award for
maintaining exceptional QA performance.
- Successfully built and led a team of 15 agents, aligning with
company objectives for customer support.
- Mentored newly recruited agents, providing guidance on
Amadeus, Zendesk, Freshdesk, and call interaction systems.
- Trained the team to excel on the company’s Quality Scoring
Sheet for customer support agents.
- Monitored monthly financial dues for the team in addition to
managing their KPIs and APR reports.
Jan 2017 - May 2018
- Collaborated with airline officials for timely updates on new
offers and flight changes.
- Addressed customers' inquiries via phone calls, emails, and
social media channels, delivering accurate information to assist
them.
- Utilized Amadeus system to manage customers’ flights,
including booking modifications, schedule changes, and resolving
customer issues related to flights.
- Utilized internal CRM systems (such as Zendesk and Freshdesk)
to manage customer requests efficiently.
Aug 2014 - Jan 2017
- Successfully led and managed a team of 40 professionals,
fostering a collaborative and motivated work environment to meet
and exceed customer expectations.
- Developed and calculated customized tour packages for both
individuals and groups.
- Collaborated with hotels, airlines, and transportation
companies to secure optimal offers and competitive prices.
- Leveraged strong negotiation skills to obtain favorable terms
for travel services.
May 2011 - Aug 2014
- Responsible for issuing, reissuing, and refunding flight
tickets for both individuals and groups.
- Communicated with the airlines to get the best deals.
- Led the groups of travelers, supporting them throughout their
trips at the airports, hotels, and sightseeing visits.
Oct 2006 - May 2010
BA in Tourism Management.
Excellent professional business knowledge both written and spoken
Basic business knowledge - A2
Native speaker
Reach to me for any inquiries or any questions.
Let's discuss and make an awesome experience.
